Course · 7 chapters
The Automated HR Back Office
Stop answering the same 20 questions: an assistant that answers from your own handbook, onboarding that runs itself, and letters generated in minutes.
What you'll be able to do
- A tested Q&A pack, built once from your own policy documents and reused every time someone asks a question you’ve already answered.
- The same handbook assistant, open to your whole team, with a written rule for what it answers and exactly when it hands a question to a person.
- A day-one-to-day-90 sequence, built once from your own onboarding checklist, that keeps every task, message, and reminder on schedule without you resending it by hand.
- An access and knowledge-handover checklist that works the same way whether someone is leaving the company or just moving to a new team inside it.
- A starter template set for employment letters, certificates, and contract drafts, built once from your own templates and real HRIS fields instead of a blank page every time.
- A three-question test for sorting what you can safely build solo from what needs an IT connection, plus a request email and a review rota to keep both running.
What's inside
- 1The Automated HR Back Office: Start Here
Meet the six repeated jobs on an HR coordinator’s desk this path builds once, and the one line every chapter draws between solo and company-wide.
- 2Answers from Your Handbook
A tested Q&A pack, built once from your own policy documents and reused every time someone asks a question you’ve already answered.
- 3The Team Helpdesk Bot
The same handbook assistant, open to your whole team, with a written rule for what it answers and exactly when it hands a question to a person.
- 4Onboarding That Runs Itself
A day-one-to-day-90 sequence, built once from your own onboarding checklist, that keeps every task, message, and reminder on schedule without you resending it by hand.
- 5Clean Exits & Internal Moves
An access and knowledge-handover checklist that works the same way whether someone is leaving the company or just moving to a new team inside it.
- 6Drafting Letters & Contracts
A starter template set for employment letters, certificates, and contract drafts, built once from your own templates and real HRIS fields instead of a blank page every time.
- 7What HR Can Automate Alone
A three-question test for sorting what you can safely build solo from what needs an IT connection, plus a request email and a review rota to keep both running.
Earn a certificate
Complete all chapters to receive your certificate of completion.