Course · 6 chapters
What Are AI Agents?
Understand how tools, memory, and goals turn a chatbot into an AI agent that does work, why agents fail, and how to direct them. No code. 6 chapters, ~95 min, no experience needed.
What you'll be able to do
- Tell agents apart from chatbots
- Name the building blocks of an agent
- Spot AI agents you already use
- Catch agent failures before they spread
- Write prompts that get better results
- Build your own agent playbook
What's inside
- 1What Are AI Agents? Start Here
A 10-minute orientation across the five-chapter beginner path — what agents are, how they work, where you already use them, when they fail, and how to work alongside them
- 2From Chatbot to Agent: What Changed
The mental model shift from AI that answers questions to AI that does work — explained through everyday workplace scenarios, no code required
- 3The Building Blocks: Tools, Memory, and Goals
The three ingredients that turn a chatbot into an agent — tools it can use, memory it can draw on, and goals it can pursue — explained through workplace analogies
- 4Agents You're Already Using
A tour of AI agents you probably already encounter at work — Microsoft Copilot, customer service bots, scheduling assistants, and more — with the exact moment each one stops being a chatbot
- 5When Agents Fail (and Why That's Normal)
An honest look at agent limitations — hallucination chains, confident mistakes, and loops — framed as normal challenges with practical responses, not reasons to panic
- 6Working Alongside Agents: Your New Skill
Practical guidance for working with AI agents daily — writing good instructions, knowing when to intervene, reviewing output, and building your personal agent playbook
Frequently asked questions
- What will I learn in this AI agents course?
- You will learn what an AI agent is, how tools, memory, and goals let it do work instead of just answering questions, where you already use agents at work, why agents fail, and how to instruct and review them. The path runs six chapters across about 95 minutes.
- Who is this AI agents course for?
- It is built for professionals and leaders who want to understand AI agents without a technical background. Examples use everyday workplace tools like Microsoft Copilot, customer service bots, and scheduling assistants.
- Do I need coding experience or a technical background?
- No. This is a non-technical introduction with no code required. Every concept is explained through workplace analogies and real scenarios you already encounter at work.
- How long is the course and is there a certificate?
- The path has six chapters and takes about 95 minutes total. It is a foundations-level course you complete at your own pace.
- Is this AI agents course free?
- No, it is a paid path on AI Academy by Anthropos. It gives professionals a full introduction to AI agents and how to work alongside them at work, with no coding required.
Earn a certificate
Complete all chapters to receive your certificate of completion.